Sovini Property Services offer all aspects of maintenance and construction services throughout the North West.

Sovini Property Services praised for “succession planning approach” by Housing Quality Network

Assessors from Housing Quality Network (HQN) completed a detailed assessment before awarding the Contractor and Gas accreditation.

A HQN accreditation is a sign that our organisation not only exceeds good practice standards, but is also proud to offer a best-in-class service to customers and residents. The HQN accreditation system is designed to recognise and reward organisations which:

  • Understand their customers, and communities
  • Deliver excellent customer services for tenants
  • Operate efficiently and make best use of the resources available
  • Are committed to developing and sustaining strong partnerships
  • Innovate and actively look for opportunities to improve.

Assessors commented that: “The organisation takes a succession planning approach, attempting wherever possible, to appoint vacant posts from within the workforce” and “Their void property performance is extremely creditable. The average re-let time is the timescale we would expect from the very, very best performing organisations.”

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